Privacy Policy

1. Introduction

Welcome to Your Digital Promoter ("we," "us," or "our"), a performance marketing agency operating from India. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information about you when you visit our website at www.yourdigitalpromoter.com (the "Website") or engage with our digital marketing services.

By accessing or using our Website, submitting any form, or engaging with our services in any way, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Website or services.

This Privacy Policy applies to all users of the Website regardless of their location, and is designed to comply with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the upcoming Digital Personal Data Protection Act (DPDPA), 2023 of India.

2. Information We Collect

We collect information in several ways — information you provide directly to us, information collected automatically when you use our Website, and information from third-party sources in limited circumstances. Here is a detailed breakdown:

2.1 Information You Provide Directly

When you interact with our Website — whether by filling out a contact form, booking a free consultation, submitting a project enquiry, or reaching out via WhatsApp — you may provide us with the following categories of personal information:

• Full Name: Your first and last name, as entered in our contact or booking forms.
• Email Address: Your professional or personal email for communication purposes.
• Phone Number: Your mobile or landline number for calls or WhatsApp communication.
• Business Name & Industry: The name of your company and the sector you operate in, to understand your marketing needs.
• Website URL: Your existing website address (if any), for us to conduct a preliminary audit or review.
• Monthly Ad Budget / Revenue Range: Optional financial information that helps us tailor our service recommendations.
• Message Content: The specific query, project brief, or message you submit through our contact forms or email.
• Social Media Handles: If you choose to share these, for context about your existing digital presence.

2.2 Information Collected Automatically

When you visit our Website, certain technical information is automatically collected by our web servers and third-party analytics tools:

• IP Address: Your device's Internet Protocol address, used for security, fraud prevention, and approximate geographic location.
• Browser Type & Version: The web browser you are using (Chrome, Firefox, Safari, etc.) and its version number.
• Device Information: Device type (desktop, tablet, mobile), operating system, and screen resolution.
• Pages Visited: Which pages on our Website you viewed, in what order, and for how long.
• Referring URL: The website or search engine that directed you to our Website.
• Session Duration: How long you spent on the Website and individual pages.
• Click Patterns: Which links, buttons, and sections you interacted with during your visit.
• Cookies & Tracking Technologies: As detailed in Section 5 of this policy.

2.3 Business Information During Consultations

When you book a free strategy call or onboard as a client, we may collect additional business information including current marketing spend, revenue targets, competitive landscape details, existing ad account data, and performance metrics you voluntarily share. This information is treated with strict confidentiality and used solely to deliver services.

3. How We Use Your Information

We use the information we collect for the following specific and legitimate purposes:

• Provide Requested Services: To deliver the digital marketing, advertising management, SEO, and web development services you have engaged us for.
• Respond to Enquiries: To reply to your contact form submissions, emails, WhatsApp messages, or phone calls in a timely manner.
• Send Booking Confirmations: To confirm strategy call bookings, send calendar invites, and share pre-call preparation materials.
• Send Relevant Marketing Communications: With your consent, to send you newsletters, case studies, blog updates, service announcements, and promotional offers via email or WhatsApp. You may unsubscribe at any time.
• Improve Our Website & Services: To analyse how visitors use our Website, identify areas for improvement, and enhance the overall user experience.
• Personalise Your Experience: To tailor content, recommendations, and communications based on your business type, industry, and expressed interests.
• Internal Reporting & Analytics: To measure the effectiveness of our own marketing campaigns, track key performance indicators, and guide business decisions.
• Legal & Compliance: To meet our legal obligations under Indian law, resolve disputes, and enforce our contractual agreements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, abuse, or unauthorized access to our Website or systems.
• Client Reporting: When you are an active client, to generate performance reports, dashboards, and campaign analytics that are shared with you on an agreed schedule.

We will never use your personal information for any purpose that is incompatible with the purposes stated above without first obtaining your explicit consent.

4. Information Sharing & Disclosure

We may share your information in the following limited and controlled circumstances:

4.1 Trusted Service Providers

We engage reputable third-party companies and individuals to perform services on our behalf. These providers have access to your personal data only to the extent necessary to perform their functions and are contractually obligated to maintain confidentiality. Our current service providers include:

• Email Service Providers: For sending transactional and marketing emails (e.g., Gmail, Mailchimp).
• Web Hosting Provider: Hostinger India Pvt. Ltd., which hosts our Website on secure servers.
• Analytics Providers: Google Analytics (GA4) for Website traffic analysis. Data is anonymized where possible.
• Calendar & Booking Tools: Calendly or similar tools for scheduling strategy calls.
• CRM Software: To manage client relationships and communication history.
• Payment Processors: If applicable, secure payment gateways for processing service fees (subject to their own privacy policies).

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in good faith belief that such disclosure is necessary to: (a) comply with a legal obligation, court order, or government request; (b) protect and defend the rights or property of Your Digital Promoter; (c) prevent or investigate possible wrongdoing; (d) protect the personal safety of Website users or the public; or (e) protect against legal liability.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity. We will notify you via email or prominent Website notice before your data is transferred and becomes subject to a different privacy policy.

5. Cookies Policy

Our Website uses cookies — small text files stored on your device — to enhance your browsing experience, analyse site traffic, and support our marketing activities. Here is a breakdown of the types of cookies we use:

Cookie Type	Purpose	Duration	Required?
Essential Cookies	Enable core website functionality — navigation, theme preferences, session management	Session / Persistent	Yes
Analytics Cookies	Google Analytics — track page views, traffic sources, user behaviour to improve site	Up to 2 years	Optional
Marketing Cookies	Meta Pixel, Google Tag — enable ad retargeting and campaign attribution measurement	Up to 180 days	Optional
Preference Cookies	Remember your dark/light mode setting and form pre-fill data	1 year	Optional

Managing Your Cookie Preferences

You have the right to accept or decline non-essential cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our Website.

To manage cookies in popular browsers: Chrome (Settings → Privacy → Cookies), Firefox (Settings → Privacy & Security), Safari (Preferences → Privacy), Edge (Settings → Privacy, Search & Services). You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

We implement and maintain comprehensive technical and organisational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes:

• SSL/TLS Encryption: All data transmitted between your browser and our Website is encrypted using industry-standard SSL/TLS encryption (HTTPS). Look for the padlock icon in your browser's address bar.
• Secure Server Infrastructure: Our Website is hosted on Hostinger's enterprise-grade servers in India, which implement physical security controls, firewalls, and intrusion detection systems.
• Access Controls: Access to personal data is strictly limited to authorized personnel who require it to perform their job functions. All team members are trained in data privacy best practices.
• Regular Security Audits: We periodically review our data collection, storage, and processing practices and update security measures in line with evolving threats and best practices.
• Data Minimization: We collect only the minimum data required for each specific purpose and delete data when it is no longer needed.
• Password Security: All internal systems are protected by strong password policies and, where possible, two-factor authentication (2FA).

While we strive to protect your personal information using these robust measures, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we commit to notifying you promptly in the event of any data breach that may affect your rights.

7. Your Rights

Under the Information Technology Act, 2000, the IT (SPDI) Rules, 2011, and the forthcoming Digital Personal Data Protection Act (DPDPA), 2023, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of all personal data we hold about you, along with information about how it is being processed.
• Right to Correction: If any personal data we hold is inaccurate or incomplete, you have the right to request its correction or completion.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data from our systems where we no longer have a legal basis to retain it.
• Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format so you can transfer it to another provider.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Restrict Processing: In certain circumstances, you can request that we limit the processing of your data (e.g., while a complaint is being investigated).
• Right to Lodge a Complaint: You have the right to lodge a complaint with the designated authority under DPDPA 2023, once the Act is fully operationalized by the Government of India.

To exercise any of these rights, please contact us at info@yourdigitalpromoter.com with the subject line "Data Privacy Request." We will respond to your request within 30 days of receipt. We may need to verify your identity before processing your request.

8. Contact Form Data

Our Website contains contact forms, enquiry forms, and booking forms through which you can reach us directly. When you submit any form on our Website, the following applies:

• Form submissions are sent via email notification to our business email. In some cases, form data may also be routed to ks1617037@gmail.com as an operational alias used by our team for initial enquiry management.
• We do not store form submission data in unencrypted databases beyond what is operationally necessary. Once an enquiry has been addressed and the client relationship established or declined, raw form data is deleted or anonymized.
• We do not use third-party form services that store your data on external servers without adequate security, except for reputable services (like Google Forms or Typeform) that comply with applicable privacy standards.
• If you send us an email directly to our address, your email and its contents may be retained in our email system for as long as necessary to maintain our business relationship or comply with legal obligations.
• Phone numbers collected via forms may be used to contact you via WhatsApp or phone call related to your enquiry. We will not add your number to marketing broadcast lists without explicit opt-in consent.

9. Third-Party Links & External Websites

Our Website may contain hyperlinks to external websites, social media platforms, partner pages, case study references, or tool recommendations that are not operated by us. These links are provided for your convenience and informational purposes only.

We have no control over the content, privacy policies, security practices, or data handling of these third-party websites. Clicking on a third-party link will take you away from our Website and to that third party's site, which operates under its own privacy policy.

We strongly encourage you to review the privacy policy of every website you visit. Your Digital Promoter is not responsible for the privacy practices, data collection methods, or content of any third-party websites linked from our Website. The inclusion of any link does not imply endorsement, recommendation, or approval of that website or its contents.

Common third-party services whose policies you should review include: Google (Analytics, Ads, Workspace), Meta/Facebook (Facebook, Instagram, WhatsApp Business), LinkedIn, and your chosen payment gateway provider.

10. Children's Privacy

Our Website and services are intended solely for business-to-business (B2B) use and are directed towards adults — specifically business owners, marketing professionals, and entrepreneurs. We do not knowingly collect, solicit, or maintain any personal information from individuals under the age of 18 years.

If you are under 18 years of age, please do not submit any personal information through our Website or contact forms. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe your child has submitted personal information to us, please contact us immediately at info@yourdigitalpromoter.com and we will promptly delete the relevant data.

11. Changes to This Privacy Policy

We reserve the right to modify, update, or revise this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes through one or more of the following methods:

• Posting the updated Privacy Policy on this page with a new "Last Updated" date at the top.
• Sending an email notification to all active clients or subscribers who have provided their email address to us.
• Displaying a prominent notice on our Website homepage for a reasonable period after the update.

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of our Website or services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

If we make any changes that materially affect the way we handle your personal information, we will provide at least 30 days' advance notice via email before the changes take effect, giving you the opportunity to object or withdraw consent if applicable.

12. Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us through any of the following channels:

• Email (Privacy Enquiries): info@yourdigitalpromoter.com
  Please use subject line: "Privacy Policy Enquiry"
• General Contact: www.yourdigitalpromoter.com/contact.html
• WhatsApp: +91 93105 25594
• Postal Address: Your Digital Promoter, India (Pan India Operations)

We are committed to working with you to resolve any privacy-related concerns promptly and fairly. We aim to acknowledge all privacy enquiries within 48 business hours and to fully resolve them within 30 days.